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Returns

Articles in this section

How do I return my online order?
How do I return an item purchased from a FatFace store?
Are there any items I can't return?
Faulty, Damaged or Incorrect Items received
How long do I have to return an item?
Exchanges
Requesting a Returns Label

Exchanges

We currently do not have the ability to exchange an item for online orders. If you no longer require the item please arrange a return and reorder a replacement.

Related articles

How do I return my online order?
How long do I have to return an item?
Requesting a Returns Label
The items I bought recently have been reduced - can I get the sale price?
How do I return an item purchased from a FatFace store?