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Returns

Articles in this section

How do I return my online order?
How do I return an item purchased from a FatFace store?
Are there any items I can't return?
How long do I have to return an item?
I requested an exchange - why have you refunded me?
Can I return a gift I'm not too keen on?
Can I send my packaging back with a return?

How do I return an item purchased from a FatFace store?

Our instore crew will be more than happy to help, please visit one of our FatFace locations for a refund for items purchased in store.

Related articles

How do I return my online order?
How long do I have to return an item?
Are there any items I can't return?
Can I return a gift I'm not too keen on?
How long will it take to receive a credit or refund for returned items?