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Returns

Articles in this section

How do I return my online order?
How do I return an item purchased from a FatFace store?
Are there any items I can't return?
How long do I have to return an item?
I requested an exchange - why have you refunded me?
Can I return a gift I'm not too keen on?
Can I send my packaging back with a return?

Can I send my packaging back with a return?

Yes of course, if  you are sending back a return you can include any packaging from your original order and we will re-use or recycle it.

Related articles

How do I return my online order?
Contact Us
How do I return an item purchased from a FatFace store?
Can I return a gift I'm not too keen on?
What are my delivery options?