For items returned to a FatFace or Next store, please allow the time stated in the table below.
PAYMENT METHOD | TIMESCALE |
Credit / Debit Card | 5 Working Days |
PayPal | 1 Working Day |
Applepay | 5 Working Days |
Klarna | 5 Working Days |
Google Pay | 5 Working Days |
Items returned by post
Refunds will be processed within 14 days of you posting your items back to us. Once we receive it we will email you to let you know. Your refund will be processed within 1 working day of the item reaching out warehouse, but please allow the time shown in the table above for your payment provider to make the funds available to you.