What is Reskinned?
At FatFace, we believe your clothes should be loved and lived in for years.
That’s why we’ve teamed up with Reskinned to help give your preloved pieces a new lease of life.
By working with Reskinned, we can make sure every item finds the right home and nothing ends up in landfill. It’s all about keeping things in circulation.
What happens to my clothes?
Reskinned makes sure every preloved piece gets the chance to live on. Anything still good to wear is cleaned, mended (if needed) and popped onto the Reskinned marketplace to find a new forever home.
If an item doesn’t quite meet marketplace standards, it’s passed on to Reskinned trusted partners who’ll give it another life wherever possible. And thanks to their long-standing links in textile reuse, they can rehome everything from cosy knits to summer shirts.
If a garment has truly worn itself out, Reskinned sends it for responsible recycling - never landfill. Their goal? Keep clothes in use and make sure nothing goes to waste.
How does it work online?
Click the link here to get started
1. Add the three FatFace items you want to return to your takeback basket using the easy online tool.
2. Package up your items and take to the drop off point. We don’t want any unnecessary packaging, so please re-use delivery packing from previous other orders. As long as it’s clean and strong enough to survive the journey, that’s great.
3. Once Reskinned have received your takeback, they will verify your trade in and email you a unique, one-time use promotion code.
4. Claim your reward and shop at FatFace!
How does it work in store?
1.Visit one of our FatFace x Reskinned stores and inform our store crew you’re here to drop off your three FatFace items.
2. You’ll be asked to go online and visit takeback.reskinned.clothing/fatface/instore to complete the takeback.
3. Once our store crew have verified your takeback and you've dropped them into our bins, you will be emailed a discount code.
4. Claim your reward and shop at FatFace or online at FatFace.com
What condition do my clothes need to be in?
Reskinned accept items back in ANY condition.
What discount will I receive?
You will receive a 20% off discount code to use either online or in one of our shops. You must spend a minimum of £80 on full priced items only to redeem this code.
When do I get my voucher?
If you drop off your items in one of our FatFace shops, your items will be verified there and then, and your promotion code can be used as soon as this has been completed.
If you post your items back, please allow up to 10 working days for your items to be received by Reskinned, verified and a promotion code sent to your email address.
Which stores have a Reskinned drop off point?
Bath
Exeter
Cheltenham
Harrogate
Edinburgh
Fort Kinnaird
Trafford
Rugby
Waterloo Station
Truro
Southampton
I haven’t received my promotion code, who do I speak to about this?
If it has been more than 10 working days since you sent your items back, please contact takeback@reskinned.clothing. Please do not contact the team if it hasn’t been 10 working
days or more.
My promotion code isn’t working, who do I speak to about this?
Please contact our friendly Customer Service team via this link here Contact Us – Please check that you are following the Terms & Conditions before reaching out.
What happens if I return an item that I bought using my promotion code?
In line with our Terms & Conditions which are linked here, your promotion code is only redeemable once and cannot be used again. If you return items purchased using a promotion code, no further code will be provided, and your original code cannot be used again.
Want to know more about Reskinned?
Please visit the Reskinned website here: Reskinned FAQs