For items returned to a FatFace or Next store, please allow the time stated in the table below.
PAYMENT METHOD | TIMESCALE |
Credit / Debit Card | 5 Working Days |
PayPal | 1 Working Day |
Applepay | 5 Working Days |
Giftcard / e-Giftcard | 5 Working Days |
NextPay | 1 Working Day |
Klarna | 5 Working Days |
Google Pay | 5 Working Days |
Items returned by post
Please allow 5 working days for a return to reach us. Once received, we will let you know and process your refund within 1 working day, but please allow the time shown in the table above for your payment provider to make the funds available to you.